Driving accelerated growth for Charles Trent
Charles Trent has an ambitious five-year growth plan, predicted to boost turnover to a £1/4 billion. However, their labor-intensive and unreliable paper picking process wasn’t equipped to handle the scale and demands of such rapid expansion. As the company continued to grow, the inefficiencies in their manual systems became more evident, leading to delays, increased error rates, and difficulty in maintaining customer satisfaction.
The operations team quickly recognized that to achieve their growth objectives and support this level of expansion, they needed a warehouse management system (WMS) that could provide real-time visibility, automate key processes, and scale alongside their business. The team determined the need for a WMS that was not only architecturally robust but also highly flexible and easily configurable to meet their evolving requirements. With these capabilities in mind, they began evaluating potential solutions that could streamline their operations, reduce reliance on manual processes, and improve overall efficiency, positioning Charles Trent for success as they move toward their ambitious future goals.
After implementing the SnapFulfil WMS, Charles Trent has:
- Streamlined resources
- Massively increased order processing capacity
- Achieved close to 100% accuracy
- Moved forward with plans to open five new sites