Carousel Logistics delivers improved customer service with a scalable WMS
Download the full version of the Carousel Logistics case study
Carousel Logistics is a fast-growing business delivering personalised logistics solutions for companies from a broad spectrum of industries including healthcare, technical engineering, agriculture and energy. When designing and managing these personalised solutions for clients, Carousel's service delivery and client experience teams always look at how they can help clients reach exceptional service levels for their customers.
For Carousel, the most important piece that was missing in achieving the highest quality customer service was best-of-breed warehouse technology that could be customised and easily scaled to their growing business.
After implementing a SnapFulfil WMS, Carousel is now able to:
- Deliver the best possible service to their clients
- Understand in greater detail how each operation is performing
- More accurately predict how much resources are required during peak times